If a CNA is uncertain about a care procedure, what should they do?

When a Certified Nursing Assistant (CNA) is unsure about a care procedure, the most appropriate action is to ask a licensed nurse or supervisor. This is correct because licensed nurses and supervisors have the training and authority to provide guidance, clarify protocols, and ensure that patient safety is prioritized. It is essential in healthcare settings to follow established protocols and procedures for the safety of both the patient and the staff.

Consulting a licensed nurse or supervisor helps to verify that the CNA performs tasks correctly and effectively, thus minimizing the risk of errors or harm to the patient. This approach fosters a culture of communication and teamwork in healthcare environments, where asking questions is encouraged to enhance patient care.

While consulting a fellow CNA might seem reasonable, they may not possess the necessary knowledge or qualifications to provide accurate guidance on the procedure in question. Proceeding with caution without proper knowledge can lead to mistakes, and ignoring the uncertainty altogether could compromise patient safety and violate professional standards.